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What Makes a Good Apology (And a Bad One)

Dec 1

2 min read

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Apologies are one of the most powerful tools we have for healing relationship ruptures. They can rebuild trust, soften defenses, and help partners feel seen again. But not all apologies are created equal.


As a couples therapist, I often see partners who believe they’ve apologized, but their apology doesn’t land. Sometimes it feels hollow, rushed, or defensive. Other times, it skips the emotional repair part entirely.


Let’s talk about what separates a good apology from a bad one, and how to offer an apology that truly restores connection.


What Makes a Bad Apology

A bad apology may sound fine on the surface, but underneath, it’s about self-protection, not repair. It might minimize, shift blame, or pressure the other person to forgive quickly.


Here are some common pitfalls:


  1. The conditional apology:

    “I’m sorry if you were hurt.”

    This shifts responsibility from your behavior to their reaction.


  2. The justification apology:

    “I was just stressed.”

    This focuses on your reasons instead of the impact.


  3. The guilt-shifting apology:

    “I guess I can’t do anything right.”

    This puts your partner in the role of comforting you.


  4. The rushed apology:

    “I said I was sorry, can we just move on?”

    This prioritizes your discomfort over actual repair.


What Makes a Good Apology

A good apology is less about the words “I’m sorry” and more about emotional accountability. It helps your partner feel understood, respected, and safe again.


Here’s what strong, healing apologies tend to include:


  1. Ownership without excuses.

    “I see that I hurt you when I raised my voice.”

    Avoid explaining it away, just acknowledge your impact.


  2. Empathy for your partner’s experience.

    “I can imagine that felt really invalidating.”

    You don’t have to agree with every detail to validate their feelings.


  3. Repair and accountability.

    “I want to do better next time. I’ll take a pause before reacting.”

    This shows your commitment to change, not just regret.


  4. Patience and space for emotion.

    Your partner may not be ready to “move on” right away and that’s okay.

    A sincere apology respects the other person’s timing for forgiveness.


A Good Apology Sounds Like This:

I realize I interrupted you and didn’t listen the way you needed me to. That wasn’t fair to you, and I can see that it hurt. I’m sorry for that. I’ll work on slowing down and giving you space to finish what you’re saying.”


It’s specific, accountable, and empathetic. These are the three key ingredients of repair.


Final Thought

In healthy relationships, apologies aren’t about being right or wrong, they’re about rebuilding safety and trust.


A good apology says, “Your feelings matter. Our connection matters.” And that’s where real healing begins.

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